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Contact us Dial411 corporate office
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Reduce data costs by up to 70% GSA Certified – Dun & Bradstreet “Top Honors” Dial411, the leader in global information solutions provides high-quality, lowcost strategies to reduce monthly costs for wireless and fixed line voice and data networks. Using proprietary software and the latest technological advances, Dial411’s ROI (Recovery of Income) information solutions include:
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TACS (Telecom Audit Certification Services) |
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Both fixed line and wireless network
invoices are run through a very sophisticated program analysis specific to
taxation on these services. The analysis identifies incorrectly levied
taxes, surcharges and regulatory fees over a period of time. Should your
organization qualify, Dial411 works on your behalf to obtain credit and/or
refunds for these overcharges often totaling several million dollars.
Additionally we assure compliance by the carriers that reductions are in
place for future billing.
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NORM (Network Optimization & Recovery Management) |
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This service combines telecom inventory reports, contract auditing, network mapping and optimization, network architecture optimization, PBX requirements review and equipment maintenance contract reviews to produce recommendations for alterations to existing voice and data networks both from an operational perspective and contractual basis. No vendor or carrier contract changes are recommended. If existing contracts require modification as a result of recommended changes, the vendor/carrier are simply held accountable for promised services and pricing.
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CPA (Cellular Portfolio Assurance) |
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Our group analyzes an organization’s cellular portfolios on a user-by-user basis developing reporting procedures for individual user trends in voice, data, text messaging and international calling. Existing carrier agreements are audited and, along with user trend data, applied to our proprietary database of Geographical Rate Plans, One Time Plan Offerings, Published and Non-Published Rate Plans and Tariffs. The resulting recommendations allow for significant reductions in overall wireless network costs along with an optimization of the existing service to reoccurring user trends. We also perform a detailed tax analysis identifying overcharges and incorrectly assigned user fees. As important, is the fact that no vendor or carrier changes are recommended.
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DA (Directory Assistance) |
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A continuous expense to all organizations, directory assistance pricing has risen some 1,300% in the last 10 years. Dial411 provides relief with the highest quality directory assistance in the industry at a cost savings of up to 75%. Specializing in an average “live operator” answer time of under 6 seconds, “database accuracy” of over 98%, and fulfillment ratios of over 95%, Dial411 (a Dun & Bradstreet “Top Honors” award winner) is the only GSA Certified vendor authorized to provide these services to the government and the U.S. Military.
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Dial411 also provides .. SOS (Switchboard Operator
Solutions) |
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